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Program Management: Volunteer Management

Recruiting for Controversial Subject Areas

Document Author:  National CASA Association
Date Posted:  4/00
Recruiting for a ‘controversial’ subject area, for a job perceived as ‘dangerous’ or for one that is recognized as ‘difficult’ is obviously harder than for easy jobs. Recruitment can be particularly difficult when the nature of the subject area or the job is likely to provoke an initial fear reaction from the potential volunteer. The following are some suggestions for trying to design a recruitment campaign for these types of volunteer positions:
  1. Do advertising via TV, radio, or newspapers so that thousands of potentially recruitable people see the message. In essence, saturate the community with your recruitment message.

  2. Some of the people won’t be afraid.

  3. Solicit those who are acquainted with the problem area because they already work with it, or in an industry related to it, and thus do not have the same level of fear as the general public. Be sure to remember ancillary and connected industries, such as educators who teach in subject areas that discuss the problem area. Also remember the families of those who work in the subject area.

  4. Ask those who once worked with the problem area or those who are seeking careers related to the problem area.

  5. Solict former clients, their families, and their friends and relatives. This group is less likely to be afraid of the problem area, more likely to identify with your group because they have received services, and quite likely to be committed to doing something about the problem.

  6. Recruit via current volunteers. Emphasize ‘word of mouth’ communication. Their personal communication skill ("I work in this area and I know that it is both safe and rewarding.") will often overcome barriers to involvement.

  7. Start with recruiting people for a non-controversial job in your agency. Develop a ‘twotier’ recruitment system. First recruit them for a safe and easy job, then offer them a tough assignment after they’ve gotten to know you better.

  8. Create an educational program to combat the fear. Start offering seminars in the community offering the true facts about the situation. Utilize some of your more motivated volunteers as spokespeople talking about their experiences. Recruit those who attend the seminars.

 

 

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