Sample Volunteer Evaluation Form

Program Management: Volunteer Management

Sample Volunteer Evaluation Form

Author: National CASA Association
Date Posted: 12/99

CASA VOLUNTEER EVALUATION FORM Part A: Completed by Supervisor

Name:_____________________________ Position: __________________________

Period of Evaluation: ___________________________________________________

Total # of cases handled or hours contributed: _______________________________

Supervisor: __________________________________________________________

Rating scale:
1   = needs improvement
2   = fair
3   = good
4   = very good
5   = superior
N/A = not applicable

I. PROFESSIONALISM

_____ Understands purposes and goals of CASA
_____ Understands and complies with confidentiality in client relationships
_____ Relates well with public
_____ Exhibits poise in handling difficult situations
_____ Exhibits sincere interest and enthusiasm towards clients and work

Comments: ______________________________________________________________

_______________________________________________________________________

II. RESPONSIBILITY

_____ Reliable about schedule and time commitment
_____ Completes assignments in a timely fashion
_____ Pays attention to detail when necessary
_____ Willing to take on assignments

Comments: ______________________________________________________________

_______________________________________________________________________

III. EFFECTIVENESS

_____ Welcomes opportunities to learn information or procedures that will make work more effective
_____ Follows through on assignments
_____ Willing to ask questions when in doubt
_____ Uncovers and communicates all pertinent facts

Comments: ______________________________________________________________

_______________________________________________________________________

Benefits to staff from working with this volunteer are: ______________________________

_______________________________________________________________________

Benefits to program from this volunteer's skills, experience and knowledge

are:

_______________________________________________________________________

Additional Comments:______________________________________________________

_______________________________________________________________________

Signature of Supervisor: ____________________________________________________

Date:_______________________________________

Signature of Volunteer: _____________________________________________________

Date Reviewed: _____________________________

CASA VOLUNTEER EVALUATION FORM Part B: Completed by Volunteer

Name:_____________________________Position: ____________________________

Period of Evaluation: _____________________________________________________

Supervisor: ____________________________________________________________

Rating scale:
1   = needs improvement
2   = fair
3   = good
4   = very good
5   = superior
N/A = not applicable

I. ORIENTATION AND TRAINING

_____ The goals and purposes of CASA were clearly explained
_____ The job description for your position was reviewed and procedures to be followed were explained
_____ Training was effective and provided the tools needed to perform the assigned tasks

Comments: _____________________________________________________________

_______________________________________________________________________

II. SUPERVISION

_____ Supervisor was available to you when you had questions or needed information
_____ Supervisor's attitude was one of professional regard
_____ Lines of supervision were clear

Comments: _____________________________________________________________

_______________________________________________________________________

Please respond to the following questions:

What other training or growth opportunities would you like to see offered?

_______________________________________________________________________

What additional "tools" would make your work more effective and/or

pleasant?

_______________________________________________________________________

What are some suggestions or goals you would offer for the CASA program?

_______________________________________________________________________

How could CASA improve its volunteer - staff structure and/or relationships?

_______________________________________________________________________