Program Resources

Wondering Where to Find It?
A Guide to the Top 10 Program Resource Requests

Following is a list of commonly asked questions regarding where to find program resources offered by National CASA.

Resources that are available in a printed version are marked with an asterisk. These may be ordered through Shop CASA or send email to staff@nationalcasa.org.
 

1. Where will I find information about starting a new CASA or GAL program?
2. Does National CASA have standards for operating local programs?
3. Where will I find information about creating an inclusive and culturally competent CASA/GAL program?
4. Board development is a priority for our program. Where will I find resources to help establish and grow our board of directors?
5. How can I raise money for my CASA/GAL program?
6. How can I raise public awareness about my CASA/GAL program?
7. What sort of resources do we have to help programs recruit, train, supervise and recognize volunteers?
8. Where will I find resources about employment and personnel practices?
9. I am working with an established program that has a strong foundation and is ready to expand its reach. Is there a guide for maintaining and growing a CASA program?
10. What resources are available to help evaluate our program?

1. Where will I find information about starting a new CASA or GAL program?
   
   
   • The *Guide to Program Development is available as a downloadable PDF or a searchable online version.
   • A *Judges' Guide to CASA/GAL Program Development is also available in a PDF format.

   Also, click on the following links to see samples of these documents:

   • mission statements
   • bylaws (1)
   • bylaws (2)
   • sample budget (1)
   • sample budget (2)

   These and many other sample documents are found at CASAnet Resources, and also in the *Guide to Program Development and *Achieving Our Mission: A Management Guide for CASA/GAL Programs.

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2. Does National CASA have standards for operating local programs?
   
   Yes! Click on *Standards for Local CASA GAL Programs 2006 Edition to view, save and print PDF.
   

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3. Where will I find information about creating an inclusive and culturally competent CASA/GAL program?
   
   
   • Purchase *A World of Difference guide and video by going to Shop CASA and clicking on “Guides, Manuals and Books.”
   • Go to CASAnet Diversity Resources
   • Also see Tribal Court CASA Project, African American Advisory Committee and Hispanic/Latino Advisory Committee.
   
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4. Board development is a priority for our program. Where will I find resources to help establish and grow our board of directors?
   
   
   • In the *Guide to Program Development—Establishing the Board, pages 31-34
   • In *Achieving Our Mission—Focusing on Boards – chapter 4 (page 19) and appendix 4A-4F
   • Additional board resources are found at CASAnet in the “Tools and Samples” column at right.
   
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5. How can I raise money for my CASA/GAL program?
   
   
   • *Resource Development: A Guide for CASA/GAL Programs available by emailing staff@nationalcasa.org.
   • Click on *Prospective Federal and State Resources for CASA/GAL Programs and scroll to bottom of list
   • *Rural Fundraising: Success Stories for CASA/GAL Programs.
   • Fundraising for Social Change by Kim Klein: Hard copy version distributed to rural programs in 2003; National CASA no longer has copies available but this valuable book can be purchased through Jossey-Bass at http://www.josseybass.com/WileyCDA/WileyTitle/productCd-0787961744.html.
   
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6. How can I raise public awareness about my CASA/GAL program?
   
   
   • *Communications Manual for CASA/GAL Programs includes general information on a wide range of communications issues including public relations planning, media relations and crisis communications.
   • *Public Relations Toolkit—order by emailing staff@nationalcasa.org.
   • Download photos, ads and standard logos and order free custom logo packages by going to the “Marketing Materials and Photos” section at CASAnet Private. Email staff@nationalcasa.org if you are having trouble accessing the site or have questions.
   
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7. What sort of resources do we have to help programs recruit, train, supervise and recognize volunteers?
   
   There is a wealth of resources available!
   • For volunteer training click on *Volunteer Manual and Facilitator's Guide to view PDF or browse online manual; go to Shop CASA to purchase.
   • Click on *Guide to Program Development and view PDF or browse online site.
     • Recruitment: Chapter 10; Training: Chapter 11; Supervision: Chapter 12; Recognition: Chapter 12; sample documents including volunteer job description and board member job description found in sidebar at right.
   • Click on *Achieving Our Mission and browse PDF
     • Recruitment: Chapter 12; Training: Chapter 13; Supervision: Chapter 13; Recognition: Chapter 12
   • *Public Relations Toolkit—may be ordered by emailing staff@nationalcasa.org.
   • Videos including Everyday Heroes, Making a Lifelong Difference, Unpacking Hope and various PSAs are available by emailing staff@nationalcasa.org.
   • Click on Volunteer Training for additional training resources at CASAnet
   • *African American Recruitment Guide—may be ordered by emailing staff@nationalcasa.org.
   • Also see the resources listed in Question #3—diversity.
   
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8. Where will I find resources about employment and personnel practices?
   
   The *Employment Practices Handbook is a comprehensive guide that includes policies, procedures and sample resources.
   
   
   • Sample job descriptions can be found at the following:
     • *Guide to Program Development—pages 142-153 or click on executive director job description; office manager job description or volunteer coordinator job description
     • Achieving Our Mission—see appendices on page 209
     • At CASAnet Resources, scroll down to Standard VII Human Resource Management
   • Median salaries for staff positions
     • Local salary information found in the *CASA Association Local Program Survey Report; state salary information found in the *National CASA Association State Organization Survey Reports
   • Sample Personnel Policies
     • CASAnet Resources scroll down to Standard VII Human Resource Management
     • Also see the resources listed in Question #3—diversity.
   
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9. I am working with an established program that has a strong foundation and is ready to expand its reach. Is there a guide for maintaining and growing a CASA program?
   
   
*Achieving Our Mission: A Management Guide for CASA/GAL Programs guides programs large and small toward being their best and expanding their reach.

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10. What resources are available to help evaluate our program? [Back to Top]



• *Measuring Child Outcomes: A Guide to Determining CASA Effectiveness
• Consumer Satisfaction Survey 2003 Final Report
• Judges' Satisfaction Survey November 2005
• Summary of Research Studies on CASA/GAL Volunteers

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