Winning Staff Support for Volunteers

• Adopted, supported by top policy makers

• Integrated into overall agency plan/budget  for activity, growth

• Policy encourages, but does not require volunteer use

2. Conduct Research/Assessment with Staff

Staff's previous experience with volunteering

• As a volunteer

• In an agency with volunteers

• Supervising volunteers

• Staff attitudes toward use

• Opinions on fears, limits, difficulties

• Needs prior to use

3. Conduct Individualized Job Development Process

Interviews with staff

•  “What parts of your job do you really like?"

• "What parts would you prefer not to do?"

• "What things would you like to do, but don't have the time or skills or resources?" _

• Talent advertising:  "Have volunteer who can..."

• Sample job listing of things volunteers might do

4. Provide Staff Orientation and Training

 Background on agency volunteers

• Knowledge of procedures and policies

• Clarification of roles and responsibilities

5. Monitor After Placement

• Qualifications/commitment

• "Fit"

• Role clarification

• Comfort

6. Give Staff Involvement in Management

• Feeling of control

• Support and lines of communication

7. Provide Feedback and Recognition

• Management information on volunteer utilization

• Examples of success and new types of volunteer use

• Rewards and recognition for good users